Helpdesk Support

Our new Help Desk section is designed to help you find the answers to some common questions and concerns. This area is an exclusive service available only to customers of Storm Internet Services. You may also Search the Help Desk area.

Below is a brief description of each section, and a sample of what you will find there

• Help Desk - Having a problem connecting? Sending e-mail? Browsing web pages? - Here you will find information on how to configure your Internet Software under various operating systems


Please select the type of connection you are setting up.
Dial-Up
National DialUp
High-Speed(DSL/Wireless)
I-Pass
E-Mail
News
FTP
Mailguard/Spam Settings
• Web Page Design - Thinking of designing a web page to tell the world about yourself? Check here for tips on how to get started and links to other relevant sites on the Internet
How to make a Webpage
How to upload a Website
How to add cgi's
How to password protect your page
How to add a counter to your Corporate Website
Webmaster Tips
• Virtual Domain Help - Are you one of our business customers? Looking to administer your e-mail, and other options? This is the link for you
Email Administration
    What is Virtual E-mail?
Microsoft FrontPage Help
ODBC with mySQL
E-Commerce Security Issues
Webmaster Tips
• Frequently Asked Questions (FAQ's) - Some questions asked by everyone. Looking for answers? Try here.
• Client Services - Are you interested in learning how to change your password? Worried about how much time you have spent online this month?
• 56K Modems - New technologies bring new concerns and questions
• Contact Technical Support - Having problems? Send us an email or call the office and our Technical Support staff will do their best to find an answer for you
• Worried About Getting a Computer Virus? - For those people who think they have a Computer Virus we have prepared a couple recommendations that may help you...

Most support questions can be answered by the topics presented in the Help Desk Section, however if you need to talk to someone about your technical problem, our Technical Support Staff are highly trained and are available to assist you at the following hours:

Monday - Friday from 8:30 A.M until 9:00 P.M.

Saturdays and Sundays from 9:00 A.M. until 5:00 P.M.