Storm Internet Services is not your regular Internet company. We have a strong commitment to each and every one of our customers, a local call centre, and professionally trained technicians. Learn more about us below!

No On-Going Contracts or Needless Penalties

We insist on earning your loyalty every day. Our no-commitment packages will always be available to our customers. Contracts are used to pass on savings in return for loyalty, but never mandatory.

Local Service and Support

Our support calls are handled by local Storm employees, not outsourced to an overseas call centre. We think it’s important to use common sense when dealing with a support call, not a hierarchical question list.

Service Commitment

Our technicians work day-in-day-out to give all of our customers a 99.9% uptime guarantee. Our technicians are professionally qualified and trained, and they use state-of-the-art technology to ensure your connection is never lost and all of your inquiries are addressed.

Local Ownership

Storm opened its doors in Ottawa in June 1996 and was originally founded by four local businessmen, including Herb Hartwig, who remains with the company. Early on, ownership changed and in 2003, Storm was purchased by two local businessmen, Charles Walther and Birket Foster. In April 2020, choosing to retire, Charles Walther sold his interest in Storm to Birket Foster. Mr. Foster takes on the role of Chairman and CEO (Chief Enablement Officer) where he continues to help Storm grow its commercial and residential lines of business.


Just a few of the people at Storm here to serve you.

Michel Lalonde

VP, Construction and Operations

Gayle Moore

Corporate Secretary

Danny Frangione


Chris Reinkeluers

VP, Network Infrastructure

Herb Hartwig


Birket Foster


Brian Scime

Manager, Human Resources and Administration

Rediscover Customer Service

Rediscover Customer Service with Storm Internet’s best-in-class support team.

We’re waiting for your call!

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1760 Courtwood Crescent
Ottawa, ON K2C 2B5

Rediscover Customer Service

T: 1.866.257.8676
F: 613.567.3227

Hours of Operation

Support Hours:
Monday-Friday 8am-9pm
Saturday-Sunday 9am-5pm

Sales Hours:
Monday-Friday 8am-4pm

Billing Hours:
Monday-Friday 9am-5pm

© Copyright 2021, All Rights Reserved.

The health and safety of our staff and clients is Storm’s highest priority during the Covid-19 pandemic. For this reason, Storm is announcing office closures and changes effective immediately.