Find Us

1760 Courtwood Crescent
Ottawa, ON K2C 2B5
2896 Rideau Ferry Road, Unit 106
Perth, ON K7H 3C7
2808 County Road 7
Chesterville, ON K0C 1H0


CALL NOW: 1-866-257-8676

We care about your feedback and especially your experience as a Storm Internet customer. If you have feedback, questions, or concerns dial us anytime toll-free at the above number or fill out the form below.

Have a problem with Storm's services?

Filling out the Contact Form above is the quickest way of getting a response from Storm’s best-in-class customer service team. Our agents are standing by to help you solve whatever issue you have!

If you’d prefer to write your concern in a letter, you can mail it to:

Storm Internet Services
Attn: Customer Service
1760 Courtwood Crescent
Ottawa, ON K2C 2B5

The CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge.

If you have a complaint about Storm’s service, you must first try to resolve it directly with us. However, if you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you. To learn more about CCTS, you may visit its website at or call toll-free at 1-888-221-1687.

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1760 Courtwood Crescent
Ottawa, ON K2C 2B5

Rediscover Customer Service

T: 1.866.257.8676
F: 613.567.3227

Hours of Operation

Support Hours:
Monday-Friday 8am-9pm
Saturday-Sunday 9am-5pm

Sales Hours:
Monday-Friday 8am-4pm

Billing Hours:
Monday-Friday 9am-5pm

© Copyright 2021, All Rights Reserved.

The health and safety of our staff and clients is Storm’s highest priority during the Covid-19 pandemic. For this reason, Storm is announcing office closures and changes effective immediately.