Customer Support

Our expert technicians are here to assist with installations, troubleshooting, maintenance and service upgrades. 

REDISCOVER CUSTOMER SERVICE

We have a strong commitment to each and every one of our customers to deliver the best experience possible.
To aid with frustrating times, we have curated an extensive library of online resources, provided answers to some of the most frequently asked questions and provided you with numerous channels of communication to get in touch!

Contact Us Today

Speak with a Storm Internet expert to get the answers and assistance you need.

Ottawa

Hours of Operation

Commercial Clients with Support Contract get 24/7 support and assistance.

Support Hours:
Monday-Friday 8am-9pm
Saturday-Sunday 9am-5pm

Sales Hours:
Monday-Friday 8am-4pm

Billing Hours:
Monday-Friday 9am-5pm

Locations

We have 3 locations ready to serve you and take your call.


Ottawa
1760 Courtwood
Crescent,
Ottawa, ON K2C 2B5

Perth
2896 Rideau Ferry Road, Unit

106, Perth, ON K7H 3C7

Chesterville
2808 County Road 7

Chesterville, ON K0C 1H0

Social Media

Follow us on Facebook, Instagram, Twitter and LinkedIn to get the latest updates and news. 

NEED SUPPORT?

CALL: 1-866-257-8676

We care about your feedback and especially your experience as a Storm Internet customer. If you have feedback, questions, or concerns dial us anytime toll-free at the above number or fill out the form below.

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Technical Support

Get in touch with our expert technicians.

Customer Service

Enjoy a superior customer service experience.

Billing Questions

If you have a question our billing team can help.

Resources & News

Check out our amazing resources for fast answers.

Join Thousands of Satisfied Customers

With Storm Internet, the speed you sign up for is what you get! Unlike other ISPs, we DO NOT throttle to regulate network traffic. We understand that our customers want internet that is both affordable and reliable, while also providing superior customer service. 

CONTACT US
Head Office

1760 Courtwood Crescent
Ottawa, ON K2C 2B5

TOLL-FREE: 1-866-257-8676

Rediscover Customer Service.

 

HOURS OF OPERATIONS

Support Hours:
Monday-Friday 8am-9pm
Saturday-Sunday 9am-5pm

Sales Hours:
Monday-Friday 8am-4pm

Billing Hours:
Monday-Friday 9am-5pm

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