Customer Support
Our expert technicians are here to assist with installations, troubleshooting, maintenance and service upgrades.
REDISCOVER CUSTOMER SERVICE
We have a strong commitment to each and everyone of our customers to deliver the best experience possible. To aid with frustrating times, we have curated an extensive library of online resources, providing answers to some of the most frequently asked questions and provided you with numerous channels of communication to get in touch!
Contact Us Today
Ottawa
Hours of Operation
Commercial Clients with Support Contract get 24/7 support and assistance.
Support Hours:
Monday-Friday 8am-9pm
Saturday-Sunday 9am-5pm
Sales Hours:
Monday-Friday 8am-4pm
Billing Hours:
Monday-Friday 9am-5pm
Locations
Ottawa
1760 Courtwood Crescent,
Ottawa, ON K2C 2B5
Perth
2896 Rideau Ferry Road, Unit
106, Perth, ON K7H 3C7
Chesterville
2808 County Road 7
Chesterville, ON K0C 1H0
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Need Support?
CALL: 1-866-257-8676
We care about your feedback and especially your experienc as a Storm Internet customer. If you have feedback, questions or concerns, call us anytime toll-free at the number above or fill out the form below.
Technical Support
Get in touch with our expert technicians.
Customer Service
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Billing Questions
If you have a question our billing team can help.
Resources & News
Check out our amazing resources for fast answers.
Join Thousands of Satisfied Customers
With Storm Internet, the speed you sign up for is what you get! Unlike other ISPs, we DO NOT throttle to regulate network traffic. We understand that our customers want internet that is both affordable and reliable, while also providing superior customer service.
CONTACT US
Head Office
1760 Courtwood Crescent
Ottawa, ON K2C 2B5
TOLL-FREE: 1-866-257-8676
Rediscover Customer Service.
HOURS OF OPERATIONS
Support Hours:
Monday-Friday 8am-9pm
Saturday-Sunday 9am-5pm
Sales Hours:
Monday-Friday 8am-4pm
Billing Hours:
Monday-Friday 9am-5pm
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