Careers

If you are seeking a career opportunity that fosters professional and personal growth, you’ve come to the right place.

LOOKING FOR A GREAT PLACE TO WORK?

Storm Internet is a locally owned and operated technology company with a commitment to quality that is more than just words – it’s part of everything that we do, and is deeply ingrained in our culture. It’s this commitment to quality and customer service that creates a bond with our customers. Our customers know that when they work with Storm Internet, they have the strength of the entire company on their side.

In order to provide the highest quality of service to our clients, Storm Internet seeks to hire a balance between technical and non-technical individuals.

We know our success is based on the high quality of our services, and the contributions of our team. Take a look at our career opportunities!

Currently Seeking:

Field Service Technician, Ottawa/Chesterville, Full-Time

Storm Internet Services has immediate openings for full-time Field Service Technicians based out of our Ottawa and Chesterville offices.

Reporting to the Manager of Field Operations, the Field Service Technician will assist in expanding Storm Internet’s wireless network and customer base in the Ottawa Valley South region. Duties will include conducting residential and commercial site surveys, installations, repairs, and infrastructure maintenance and upgrades.

Qualified candidates will be physically fit, mechanically inclined, tech savvy, enjoy working outdoors and have no fear of heights. A clean driver’s abstract is required and a criminal background check will be performed.

Previous wireless experience or education in a relevant electro-mechanical technician program will be considered as desirable assets.

Proof of Covid-19 vaccination (minimum 2 doses) is required for employment.

Storm Internet will provide Climbing-at-Heights certification and other job-related training as required.

 Currently Seeking:

Client Service Representatives, Ottawa/Perth/Chesterville,
Part-Time

Storm Internet Services has immediate openings for part-time Client Service Representatives (CSRs) based in one of our three offices.

You will be supporting Storm Internet’s residential clients in a call centre environment. Key responsibilities include technical troubleshooting with clients calling to resolve concerns related to their internet/network connectivity and email, liaise with internal departments to investigate and escalate technical issues as appropriate, as well as documenting trouble tickets and technical issues on client accounts.

The successful applicants will be able to interact with clients in a professional and friendly manner, be able to work under pressure, possess excellent communication (reading and writing) and problem solving skills.

The candidate shall be available to work days, evenings and weekends as the schedule is published. Basic knowledge of home networking, email, VOIP technologies, and experience in a call centre environment is considered an asset.

These part-time positions could lead to full-time employment if you are the right candidate.

Proof of Covid-19 vaccination (minimum 2 doses) is required for employment.

 Currently Seeking:

Commercial Sales Associate, Ottawa, Full-Time

Storm Internet Services has an immediate opening for a full-time Commercial Sales Associate based in our Ottawa office.

Your assigned commercial sales areas will be Ottawa and the surrounding regions. You will be responsible for all aspects of commercial sales, owning the client relationship from initial contact to the close of the sale and beyond. This will include following up on leads, generating referrals and customizing Storm Internet’s solutions to fit the client’s requirements.

Responsibilities will include selling telecommunications products and services to businesses, developing business relationships with current and potential clients, working with a vertical sales focus, targeting specific industries within your sales area, cold calling, lead generation, networking and obtaining referrals both in-person and by phone, designing customized solutions for clients, delivering accurate and cost effective quotes to close the deal, keeping abreast of current technology trends, researching and capturing competitor intelligence and forwarding this information to Storm Internet’s marketing team, maintaining and updating a sales database and preparing sales reports and other duties as assigned.

The ideal candidate will have 2+ years experience selling fibre, DSL and cable technology solutions, possess strong negotiation and relationship building skills, have solid English communication skills, able to speak and write to a diverse client base, solid knowledge of MS Office Suite and have a class G license with access to a reliable vehicle and a clean driving record (a car allowance will be provided).

Proof of Covid-19 vaccination (minimum 2 doses) is required for employment.

 Currently Seeking:

Sales Administrator, Ottawa, Full-Time

Storm Internet Services has an immediate opening for a full-time Sales Administrator based in our Ottawa office.

Based out of the Ottawa office, this position reports directly to Storm Internet’s director of Sales and Marketing. You will be the pulse of the sales team!

Your responsibilities will include the screening of incoming sales leads and updating tickets in the absence of a member of the Sales Team, coordination of weekly sales meetings, assist with the preparation of quotations, contracts and monthly sales commission reports, monitoring of Storm Internet’s CRM for leads, liaise with the Billing Group to resolve any issues that a commercial client may have with respect to their billing account, liaise with other Storm Internet departments to ensure the timely scheduling and installation of new commercial and residential clients, and managing the Residential Sales Associate’s ticket queues as well as assisting with the closing of residential sales leads in the absence of the Residential Sales Associate.

Proof of Covid-19 vaccination (minimum 2 doses) is required for employment.

JOIN THE STORM INTERNET TEAM

Ready to apply? If you want to be part of the Storm Internet team, send us you resume!

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CONTACT US
Head Office

1760 Courtwood Crescent
Ottawa, ON K2C 2B5

TOLL-FREE: 1-866-257-8676

Rediscover Customer Service.

 

HOURS OF OPERATIONS

Support Hours:
Monday-Friday 8am-9pm
Saturday-Sunday 9am-5pm

Sales Hours:
Monday-Friday 8am-4pm

Billing Hours:
Monday-Friday 9am-5pm

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