Clayton Expansion Project – Week 16 Update

Our fibre expansion project is coming along nicely. With the weather starting to cool off, the teams are eager to get our customers up and running!Two Storm Internet team members trenching for our fibre expansion project

Our team started pulling fibre on Wolf Grove Road last week, and will continue this step this week.

This week, we are also scheduled to start trenching on Lakeland Lane.

Are you wondering if you will be able to have a fibre network connection at your home? For more information, please contact:

We’re Hiring!

Are you or someone you know, looking for a job? We are always looking for field technicians! We are also currently looking for help with remediation in Clayton. If you or someone you know is interested, send your resume and cover letter to hr@corp.storm.ca

As always, don’t forget to follow us on social media!

LinkedIn

Join us for a Conversation with Doug Feltmate

Join our CEO, Birket Foster, and Doug Feltmate of St. Martha’s Brasserie, for a conversation about Internet Solutions in the restaurant industry. Learn how the industry can benefit from a strong Internet connection, and what adjustments were made due to the pandemic.

When: Wednesday, October 20th
Time: 2-3PM EST
Click here to register.

You will be sent an invite to the webinar within 1 business day.

If you have any questions, please contact:

Samantha Hetherington
Marketing Specialist
shetherington@corp.storm.ca

We hope to see you there!

Clayton Expansion Project – Week 15 Update

Waterfront beside the Clayton General Store. The water is calm, and clouds are reflecting off the water.

As the cool weather slowly makes its way here, our team is continuing to push through and are staying on top of things to get this project completed.

Last week, we finished pulling on Tatlock Road, and we started on Wolf Grove Road, where we were able to pull 1 km.

We made great progress last week, with our totals on the project now: 14.6 km trenched, 10.3 km pulled, and 9.3 km spliced.

Are you wondering if you will be able to have a fibre network connection at your home? For more information, please contact:

We’re Hiring!

Are you or someone you know, looking for a job? We are always looking for field technicians! We are also currently looking for help with remediation in Clayton.If you or someone you know is interested, send your resume and cover letter to hr@corp.storm.ca

As always, don’t forget to follow us on social media!

LinkedIn

Thanksgiving Holiday

Thanksgiving Holiday

In recognition of this year’s Thanksgiving holiday, all of our offices will be closed on Monday, October 11th, 2021.

Client Services will be open Saturday, October 9th, and Sunday October 10th. Representatives will be available from 9 AM – 5PM.

Our regular business hours will resume on Tuesday, October 12th, at 8 AM. Emergency and on-call services will operate as normal.

We wish everyone a Happy Thanksgiving!

Clayton Expansion Project – Week 14 Update

As the weather is getting cooler, the teams are still pushing through to get the project completed by mid-November!

Last week we started trenching the expansion on Wolf Grove Road and completed it this week. Fibre pulling, followed by splicing will be the next step. 

Two Storm workers trenching in Clayton Ontario

On Friday of last week, we started pulling fibre on Tatload Road. Tatlock turned out to be more challenging than anticipated for the team. There is a lot of rough terrain in the area, which slowed down the process a little, but we are still on track for this to be completed this week. Once Tatlock is finished, we’ll be starting to pull on Wolf Grove Road.

To date, our totals on the project are: 14.6 km trenched, 7.1 km pulled, and 7.1 km spliced.

Are you wondering if you will be able to have a fibre network connection at your home? For more information, please contact:

We’re Hiring!

Are you or someone you know, looking for a job? We are always looking for field technicians! We are also currently looking for help with remediation in Clayton. If you or someone you know is interested, send your resume and cover letter to hr@corp.storm.ca 

As always, don’t forget to follow us on social media!

LinkedIn

Clayton Expansion Project – Week 13 Update

It’s almost October, and we are already 13 weeks into the project! It’s hard to believe we started this project back in July. We’re looking forward to connecting more customers to the fibre networkHand hole installed on the side of the road in Clayton, Ontario. in the upcoming weeks.

This week, our team is continuing to work on Wolf Grove Road. The trenching crew will be out working on the last part of Wolf Grove, which is just under 1 km past 12th Concession.

Our fibre pulling team is continuing to pull on Clayton Lake Road. Once they finish up there, the next step is to start pulling on Wolf Grove – this is expected to start mid/end of this week.

To date, our totals on the project are: 14 km trenched, 6.5 km pulled, and 5.7 km spliced.

Are you wondering if you will be able to have a fibre network connection at your home? For more information, please contact:

We’re Hiring!

Are you or someone you know, looking for a job? We are always looking for field technicians! We are also currently looking for help with remediation in Clayton. If you or someone you know is interested, send your resume and cover letter to hr@corp.storm.ca 

As always, don’t forget to follow us on social media!

LinkedIn

Storm Internet Helping Local Restaurants

Storm Internet has been committed to providing high-speed Internet access to those in Ottawa and the surrounding area, while providing excellent customer service, since 1996. Since then, we have continued to grow in the services we offer and the number of employees in our offices.

We’ve recently had the chance to catch up with Doug Feltmate, a Hospitality Planning Consultant, who as a hobby of his profession, has a locally owned restaurant in Ottawa’s east end – St. Martha’s Brasserie d’Orleans, where he spends his time with the direction and management of the restaurant. We were able to learn more about the restaurant industry and how Storm was able to help his business.

St. Martha's Brasserie Dining Room

It all started one day when Doug was working in the restaurant, and in came Birket, Storm’s CEO. The two got talking and it wasn’t long before Storm Internet was able to get started on this new adventure. This interaction happened a little over two years ago, and St. Martha’s Brasserie has been a happy customer ever since. But how was Storm able to help the restaurant succeed? What challenges might they come across where Storm can help with a solution? We wanted to make sure St. Martha’s Brasserie had everything they needed to provide the ultimate experience for their customers.

Something many people may not know is how effective a strong Internet connection can be to restaurants, and how it impacts their everyday lives. If they don’t have the Internet up and running, they have to close for the day. But why is this?

Let’s start with the basics. The Internet is in our lives every single day. We use the Internet at work, at home, on our phones, and even many appliances and devices have a Wi-Fi connection. So, having an Internet connection is essential in restaurants. Giving customers free access to Wi-Fi is one thing, but in the middle of this pandemic, customers need to fill out a survey answering all the typical COVID-19 screening questions. St. Martha’s Brasserie makes this easy for anyone who comes to the restaurant by providing a QR code and having the customer fill out the survey. Having free Wi-Fi accessible to their customers makes this step much easier.viewing menus online is the new thing. We are seeing less and less restaurants handing out physical menus due to COVID-19. With that being said, St. Martha’s Brasserie needed to provide their customers with the essential tool they needed to view the menu – free Wi-Fi. Click here to take a look at their menu.

COVID-19 has impacted many industries across the world, including restaurants. Everyone has had to make adjustments to continue to serve their communities. Well, here is where Storm Internet comes into play again.

St. Martha's Brasserie PatioDoug needed a way to extend their patio outdoors and have a way where customers did not have to go inside to pay their bills. Outdoor dining can be challenging, but we were able to provide St. Martha’s Brasserie with Enterprise Grade Internet, allowing for the Wi-Fi to be extended onto their patio. This allowed them to bring out their portable POS terminal/card reader, allowing customers to pay outside and continue to follow COVID-19 protocols, instead of having to pay indoors.

“We needed to make sure it could extend out since we couldn’t bring people inside to pay a bill.”

But what else do restaurants use the Internet for on a typical day, pre-pandemic? Well, everything is run on the Internet – their POS (point of sale) systems, scheduling, security, communication tools and equipment.

An example of a POS system is their computers they use to place your order. At the end of your meal, they are able to print off your bill. Essentially, this is how you pay for your meal. There are point of sale terminals that are portable – this is the machine you use to pay with a debit/credit card. These need to be Wi-Fi enabled to process your payments. Security cameras are needed for many reasons that we don’t need to get into. But in order to record and save videos, you need to have access to the Internet. Communication tools help teams work together to avoid things going wrong. Bringing it back around to the POS systems – the server inputs the order, which then gets sent to the kitchen to start prepping. And last, but not least, equipment. St. Martha’s Brasserie runs on a “Connected Cooking” kitchen experience. The Rational Combi is an oven that represents all cooking mediums. This kind of technology has all kinds of monitoring systems, and allows you to set up recipes and processes remotely on how to cook a specific dish. The oven can even run its own diagnostics, and approximately 80% of their menu is created with the Rational Combi.

Even their exhaust and ventilation system is connected to the internet (along with most of their cooking equipment). This is possible through remote programming for their cooking processes and diagnostic requirements. The systems are always being monitored. If an issue arises, notifications are sent out right away, and the issue can be solved much quicker than before. This is all possible due to a reliable Internet connection.

So, as you can see, their whole business is run using the Internet. If the Internet goes down, there is a serious problem, right? They wouldn’t be able to receive payment from customers, phones wouldn’t be working, their kitchen and other staff members wouldn’t be able to communicate properly, even something as simple as printing a receipt wouldn’t work since the Internet wouldn’t be able to communicate with the printers. Well, this is exactly what Storm wants to help our customers to avoid. 

After talking with Doug, it was great to hear of all the positive experiences he’s had with us, from when he first started out with Storm, until now. One of the biggest takeaways from working with us? Reliable Internet and local customer service.

“Losing connectivity is stressful for any business, and if you have a person you can call up and have that looked after, it really reduces the stress.”

We take pride in being a local business serving Ottawa and the surrounding area. This allows us to provide quick and easy service. If you were to ever come across an issue, we are right there and eager to help to figure out a solution. This wouldn’t be possible if we had an overseas call centre, would it?

We asked Doug what kind of advice he would give to those opening back up and adjusting their business after being affected by the pandemic. Here’s what he had to say:

“As you open up, really look at your capacity, because buildings and connectivity are changing dramatically. It was always a secondary consideration. Now it’s a primary consideration. Alarm systems work off of it. The success of your business can depend on your level of connectivity. Look at that as a primary consideration and not a secondary consideration.”

And he’s right. Internet connection is not something one would have considered a few years back. Now, it’s everywhere you look, and everywhere you go. Having a reliable Internet connection is essential to maintaining and growing a business. Take into consideration your wants and needs versus your customers wants and needs. Making everything accessible online will help both you and your customers.

Thank you Doug for taking the time to talk to us about what a strong Internet connection does for you and your business in the restaurant industry. Thank you for the past two years with us, and we look forward to working with you for many more years to come.

Images retrieved from St. Martha’s Hospitality Group http://www.goodfoodservedwell.com/

Clayton Expansion Project – Week 12 Update

Map of Fibre Project in Clayton Ontario.We are getting closer to the end of the project, and we are continuing to work hard every day to keep the project moving along. Thankfully, Mother Nature has been on our side so far – and we’re hoping it stays that way this week!

Last week was a busy week for the Storm team in Clayton. We were able to make great progress on splicing, completing Clayton Road, 3C and 4B. The team also began and completed trenching on Clayton Lake Road and Tatlock Road, and will be starting to pull the fibre through the conduit on Clayton Lake Road this week.

To date, our totals on the project are: 14 km trenched, 5.7 km pulled, and 5.7 km spliced.

Are you wondering if you will be able to have a fibre network connection at your home? For more information, please contact:

We’re Hiring!

Are you or someone you know looking for a job? We are always looking for field technicians! We are also currently looking for help with remediation in Clayton.

If you or someone you know is interested, send your resume and cover letter to hr@corp.storm.ca 

As always, don’t forget to follow us on social media!

LinkedIn

Storm Internet is in Barrie, Ontario!

Field Tech crossing a bridge with magenta flowers on a scissor lift

Back in fall of 2019, we were given the opportunity to provide wireless Internet to the waterfront of Barrie, Ontario, specifically between Heritage Park and 205 Lakeshore Drive. Those who are walking along the waterfront, or spending the day at the beach, are able to connect whenever they want to the Storm engineered and installed wireless Internet . This was made possible by provisioning 20 access points across approximately 2km along the shoreline. The project was very successful, with many users connecting every single day. This was phase one of the project.

Phase two was set to take place in the summer of 2020, which was to install wireless Internet access on Dunlop Street W and E. Unfortunately, due to the COVID-19 Pandemic, this phase was delayed. Thankfully, as active cases began to decrease and vaccines became more widely available, we were able to get a team to Barrie in July 2021 to start back up.

Two field technicians on scissor lift installing Wi-Fi to light post in BarrieThe Storm team on site – two of our Field Technicians, Arndt and Carson, and our Network Specialists, Bob and Louie – made the journey from Ottawa to Barrie to get things going again, spending a total of four days there.

They began at City Hall, where they upgraded the services and node in order to increase bandwidth for the additional infrastructure. Once completed, the team moved onto starting their work on Dunlop St W and Dunlop St E, installing an additional 5 access points along the road, providing wireless Internet access on the street. In total, they installed Wi-Fi over approximately a 1 km stretch down Dunlop St W and E.

After a few days of installing equipment and testing, we are pleased to announce that free Wi-Fi is available to those on Dunlop St, in the area of Bayfield Street. This has been an ongoing project over the past two years, and Storm is happy to be able to provide Barrie with the wireless network connections they need.

Clayton Expansion Project – Week 11 Update

Wooden fence along the side of the road, surrounded by grass on a cloudy day

We’re already halfway through September, which means we are officially halfway through the project. We have gotten a lot of work done over the past couple of months,

 and we look forward to having more customers connected every week.

Last week, the trenching process continued on Tatlock Road, and will be finished this week. Also, the fibre has been pulled in the conduit on all of Clayton Road, 3B and 4C and is ready to be spliced!

This week, the team will begin trenching on Clayton Lake Road and pulling the pull strings through the conduit on Wolf Grove Road. We connected an additional 5 households, bringing our total to 15 connections to date.

This week, our totals on the project are 11.2 km trenched, 5.7 km pulled, and 3.1 km spliced.

Other News

As mentioned before, our pylons were stolen off Wolf Grove Road a few weeks ago. The pylons are there to ensure everyone’s safety. Storm blocks off any construction sites with these pylons to prevent someone from getting injured. If you see these pylons on the side of the road during off hours, please leave them.

Storm is continuing to look for some new hires. We’re looking for some Field Technicians, as well as someone who is qualified to help with remediation in Clayton. If you or someone you know is interested, please send your resume and cover letter to hr@corp.storm.ca

As always, don’t forget to follow us on social media!

LinkedIn