Accessibility Feedback

Storm Internet Services is committed to excellence in serving all of its clients, including people with disabilities.

GIVE US YOUR FEEDBACK ON ACCESSIBILITY

We are committed to creating an accessible environment and experiences for our clients and employees with disabilities. Please share your thoughts about Accessibility at Storm Internet Services by any of the ways that you usually contact us including:

By email

accessiblity@corp.storm.ca

By telephone

Ottawa

By mail

We have 3 locations ready to serve.


Ottawa
1760 Courtwood
Crescent,
Ottawa, ON K2C 2B5

Perth
2896 Rideau Ferry Road, Unit

106, Perth, ON K7H 3C7

Chesterville
2808 County Road 7

Chesterville, ON K0C 1H0

By one of our social media channels

Or by filling in the following accessibility feedback form

Storm Internet Services is committed to meeting the accessibility needs of our clients and employees, and to treating everyone with dignity and respect. We welcome questions, concerns, and other feedback regarding accessibility. Using the following form please report any feedback or issues with accessibility that you may have experienced with Storm’s website or services to Storm’s Manager Human Resources & Administration, Chairperson of Storm’s Accessibility Committee.

If you wish to be contacted with respect to your feedback, please let us know your preferred method of communication. Otherwise, we will respond to you through the same method that you used to contact us.

You also have the option to provide feedback anonymously. Should you choose this option, we will record your feedback through our usual internal process but will not respond to you directly.

All submissions will be treated as confidential unless you consent to the disclosure of your personal information.

By clicking on the Submit button, you agree to the collection, use and storage of your personal information, but not the disclosure of such information, that you may have provided to us for the purposes of responding to you and improving our services.

All feedback will be acknowledged in the same way that it was provided, or by the preferred contact method selected when using the online accessibility form.

We endeavour to comply with the requirements of the Accessible Canada Act (ACA) and the Web Content Accessibility Guidelines (WCAG, level AA). 

CONTACT US
Head Office

1760 Courtwood Crescent
Ottawa, ON K2C 2B5

TOLL-FREE: 1-866-257-8676

Rediscover Customer Service.

 

HOURS OF OPERATIONS

Support Hours:
Monday-Friday 8am-9pm
Saturday-Sunday 9am-5pm

Sales Hours:
Monday-Friday 8am-4pm

Billing Hours:
Monday-Friday 9am-5pm

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