DSL Internet Packages

Whether you have basic email and browsing needs or have a more complex
multiple user household, we’ve got a package that’s right for you!

DSL INTERNET PACKAGES

DSL Advanced 6

$38.95/month +HST

Unlimited email, web browsing and music streaming.

N

Up to 6 Mbps down

N

Up to 800 Kbps up

N

Unlimited data/month

DSL Advanced 10

$43.95/month +HST

Unlimited email, web browsing, music streaming and internet-TV.

N

Up to 10 Mbps down

N

Up to 1 Mbps up

N

Unlimited data/month

DSL Advanced 15

$48.95/month +HST

Fast and unlimited online experiences and streaming with faster downloads.

N

Up to 15 Mbps down

N

Up to 1 Mbps up

N

Unlimited data/month

DSL Ultimate 25

$51.95/month +HST

For multi-devices, fast online experiences, streaming and video conferencing.

N

Up to 25 Mbps down

N

Up to 10 Mbps up

N

Unlimited data/month

DSL Ultimate 50

$60.95/month +HST

The fastest multi-device, smart home, streaming and video conferencing.

N

Up to 50 Mbps down

N

Up to 10 Mbps up

N

Unlimited data/month

Sign Up For DSL Internet Today!

Please fill out the form below if you would like to receive our DSL Internet Service.

FREQUENTLY ASKED QUESTIONS

Can I get DSL?

If the area you are situated in has DSL infrastructure in place, and your home has both working telephone wiring and a connected phone jack, then you are ready for DSL service.

What are the fees associated with activating DSL internet service?

The standard activation fee for our DSL internet service is $49.95 + HST. Additionally, all hardware purchase fees must be paid prior to receiving service. These upfront costs cover the setup of your DSL connection and equipment.

What are telephone filters? Do I need them?

Some clients will experience a static, hum, or very quiet volumes on their telephones once their DSL service is activated. This can be mitigated by placing telephone filters between the telephone jacks and your telephones to ensure that there are no audible effects of having the DSL enabled on your telephone line. Storm recommends one filter per phone in the house. They are available for purchase at a cost of $6.00+HST per filter.

Where is DSL available?

DSL has a broad reach in Eastern Ontario, but is primarily available in cities, towns and villages. If you live in the areas of Lanark County, North Dundas, Ottawa Valley South or the United Counties of Leeds and Grenville, we may be able to provide wireless high-speed internet service instead.

Is there an additional charge if I don't have a Bell landline?

Yes, if you do not have an active Bell landline, an additional $5 + HST per month dry-loop charge will apply. This fee is for accessing DSL services using existing telephone lines without an active telephone service.

What happens if I have DSL and cancel my telephone service?

If your service is a standard DSL connection, then you must maintain the attached analog telephone service. If you are cancelling your telephone service, we can replace your standard DSL service with a dry loop connection.

PLEASE NOTE: if you have DSL service and your telephone is disconnected for any reason, your DSL will no longer work.

How fast is DSL?

DSL packages currently span from 6 Mbps download and 800 Kbps upload, to 50 Mbps download and 10 Mbps upload. Depending on what you use your connection for and how many users are simultaneously using the internet, different levels of download and upload speed will be required. Standard internet browsing and research can be easily handled by a 6Mbps download speed for multiple users. Larger packages will be required for users streaming video, and even more so if there are multiple users streaming simultaneously.

When do I need to pay the activation and hardware fees?

Activation and hardware purchase fees must be paid before the installation and activation of your DSL internet service. This ensures that all necessary equipment is available and ready for your service setup, allowing for a smoother and quicker installation process.

CONTACT US
Head Office

1760 Courtwood Crescent
Ottawa, ON K2C 2B5

TOLL-FREE: 1-866-257-8676

Rediscover Customer Service.

 

HOURS OF OPERATIONS

Support Hours:
Monday-Friday 8am-8pm
Saturday-Sunday 10am-2pm

Sales Hours:
Monday-Friday 8am-4pm

Billing Hours:
Monday-Friday 9am-5pm

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